Firstsource Solutions
- Market cap
- ₹ 20,390 Cr.
- P/E
- 25.7x
- P/B
- 4.56x
- 52-week range
- 202 – 371.75
- ROE
- 18%
- ROCE
- 17%
- Dividend yield
- 1.9%
- Debt / equity
- 0.67
- Sector
- Commercial Services & Supplies
- Industry
- Business Process Outsourcing (BPO)/ Knowledge Process Outsourcing (KPO)
- Listed on
- NSE, BSE
About
Firstsource Solutions Limited is an India-based company. The Company is engaged in providing information technology (IT) enabled business process management (BPM) services to banking and financial services, healthcare, communication media and technology and other diverse industries. The Company operates through four segments: Banking and Financial Services (BFS), Healthcare, Communication, Media, and Technology (CMT), and Diverse Industries. The BFS segment’s technology-driven solutions enable BFS and born-digital businesses to personalize customer experiences. Its platform-based services, digital patient access and Intelligent Automation offerings drive superior patient engagement, financial experience, and improved financial performance for hospitals. The CMT segment’s customer experience management and digitally enabled contact center solutions help CMT businesses. The Company also focuses on customer experience outsourcing for retail and ecommerce businesses.
Quick check
The five things to look at first. Open one for more.
Compared with its industry
Business Process Outsourcing (BPO)/ Knowledge Process Outsourcing (KPO): 16 companies →Firstsource Solutions against the typical company in its industry. The rank is out of the companies that report each figure; green means the better quarter of the pack, red the worse quarter.
- Valuation (P/E)25.7 against a typical 25: pricier than most peers (1st = cheapest).9th of 16
- Sales growth+22.9% against a typical +23% from a year earlier.8th of 14
- Profit growth−1.8% against a typical +17.7% from a year earlier.10th of 14
- Share price, 3 months+2.3% against a typical −1.8%.5th of 12
- Size₹ 20,390.5 Cr. market value against a typical ₹ 56.9 Cr. (1st = largest).1st of 14
Latest announcements
Exchange filings and their impact on the company.
- Firstsource named HFS Horizon 3 Market Leader for CX services, a brand positive with no immediate revenue.
Firstsource was named a Horizon 3 Market Leader in HFS Research's HFS Horizons: Customer Experience Services, 2026 report, which assessed 33 providers. HFS cited its Kairos operating system, Agentic AI Studio and Intelligent Context Framework and 25 years of CX operations. The recognition is a marketing positive that may help future CX deal wins but carries no order value or near-term financial impact.
Credit ratings
Every rating action on file, newest first, including reaffirmations. Open a row for the agency's reasoning. All credit rating updates
Adequate safety
Rated A+ by 2 agencies- All agencies agree and none has raised a warning.
| Agency | Current rating | Outlook | As of |
|---|---|---|---|
| CARE | CARE A+ / CARE A1+ | Stable | 16 Dec 2025 |
| CRISIL | Crisil A+ | Positive | 9 Dec 2025 |
| Rating | Details | |||||
|---|---|---|---|---|---|---|
| 16 Dec 2025 | Reaffirmed | CARE A+ / CARE A1+ | — | CARE | ₹ 401 Cr. | |
| 9 Dec 2025 | Reaffirmed | Crisil A+ | — | CRISIL | ₹ 430 Cr. |
Board meetings
Results dates and other board meetings. Full calendar
| Details | ||
|---|---|---|
| 29 Oct 2026Upcoming | Financial Results | To consider and approve the financial results for the period ended September 30, 2026 |
| 6 Aug 2026 | Financial Results | To consider and approve the financial results for the period ended Jun 30, 2026 |
| 6 May 2026 | Financial Results | To consider and approve the financial results for the period ended March 31, 2026 |
| 3 Feb 2026 | Financial Results/Dividend | To consider and approve the financial results for the period ended December 31, 2025 and Interim Dividend for the financial year ended 31st March 2026 and for fixation of the Record Date, for payment of the said Interim Dividend, if declared. |
| 4 Nov 2025 | Financial Results | To consider and approve the financial results for the period ended September 30, 2025 |
| 30 Jul 2025 | Financial Results | To consider and approve the financial results for the period ended Jun 30, 2025 |
| 28 Apr 2025 | Financial Results | To consider and approve the financial results for the period ended March 31, 2025 |
Financials
Consolidated figures in ₹ crore.
| ₹ Cr. | Sep 2023 | Dec 2023 | Mar 2024 | Jun 2024 | Sep 2024 | Dec 2024 | Mar 2025 | Jun 2025 | Sep 2025 | Dec 2025 | Mar 2026 | Jun 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales | 1,540 | 1,597 | 1,670 | 1,791 | 1,925 | 2,102 | 2,161 | 2,218 | 2,312 | 2,443 | 2,583 | 2,725 |
| Expenses | 1,311 | 1,359 | 1,420 | 1,521 | 1,638 | 1,785 | 1,829 | 1,871 | 1,936 | 2,040 | 2,153 | 2,274 |
| Operating Profit | 229 | 237 | 250 | 270 | 287 | 318 | 333 | 347 | 376 | 403 | 430 | 451 |
| OPM % | 15% | 15% | 15% | 15% | 15% | 15% | 15% | 16% | 16% | 16% | 17% | 17% |
| Other Income | 17 | 15 | 3 | 2 | −3 | 7 | 2 | 7 | 1 | −97 | −2 | −66 |
| Interest | 26 | 25 | 27 | 32 | 34 | 39 | 43 | 43 | 43 | 43 | 52 | 52 |
| Depreciation | 65 | 66 | 67 | 73 | 79 | 84 | 91 | 97 | 110 | 111 | 116 | 115 |
| Profit before tax | 154 | 161 | 159 | 167 | 171 | 201 | 202 | 213 | 224 | 152 | 261 | 219 |
| Tax % | 18% | 20% | 16% | 19% | 19% | 20% | 20% | 21% | 20% | 21% | 21% | 24% |
| Net Profit | 127 | 129 | 134 | 135 | 138 | 160 | 161 | 169 | 180 | 120 | 205 | 166 |
| EPS in Rs | 1.8 | 1.83 | 1.9 | 1.92 | 1.96 | 2.27 | 2.27 | 2.39 | 2.54 | 1.7 | 2.9 | 2.35 |
Growth and returns
Compounded yearly rates over each period.
- 10 Years
- 12%
- 5 Years
- 13%
- 3 Years
- 17%
- TTM
- 20%
- 10 Years
- 11%
- 5 Years
- 10%
- 3 Years
- 14%
- TTM
- 28%
- 10 Years
- 20%
- 5 Years
- 7%
- 3 Years
- 21%
- TTM
- —
- 10 Years
- 16%
- 5 Years
- 16%
- 3 Years
- 16%
- TTM
- —
P/E and EPS over time
Daily P/E and trailing 12-month EPS. EPS updates with each result.
Peers
Listed companies in the same business.
| Firstsource Solutions | ₹ 308.60 | ₹ 20,390 Cr. | 25.7x | 4.6x | 18% | — |
| Eternal | ₹ 317.00 | ₹ 3,05,916 Cr. | 734.9x | 8.5x | 1.2% | 0.7% |
| Wipro | ₹ 189.75 | ₹ 1,87,946 Cr. | 13.6x | 2.1x | 16.1% | 14% |
| Info Edge (India) | ₹ 1,184.60 | ₹ 76,812 Cr. | 44x | 2x | 4% | 53.7% |
| Tata Technologies | ₹ 656.85 | ₹ 26,672 Cr. | 49.3x | 7.8x | — | 9.4% |
| Netweb Technologies India | ₹ 4,343.00 | ₹ 25,818 Cr. | 116.9x | 33.4x | 32.8% | 9.4% |
Management
- Dinesh Jain
- President, Chief Financial Officer
- Ritesh Mohan Idnani
- Chief Executive Officer, Managing Director, Executive Director
- Shamita Mukherjee
- Chief Human Resources Officer
- Jagriti Bhattacharya
- Executive Vice President, General Counsel
- Kumaran Shanmuhan
- Executive Vice President, Chief Strategy Officer
- Aniket Maindarkar
- Chief Marketing Officer
- Pooja Suresh Nambiar
- Compliance Officer, Company Secretary
- Ashish Chawla
- Head - CX and Consulting
Prices are delayed and for information only. Nothing on this page is investment advice.